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Grant Thornton UK LLP’s Financial Services Risk and Regulation Unravelled podcast brings you conversations about the dynamic world of risk and regulation. We help our financial services clients understand new regulatory and risk developments, upcoming changes and talking points in the industry. Led by Grant Thornton’s Partner, David Morrey and Director, Irina Velkova alongside renowned experts as they share their insights each month.
Episodes
Monday Nov 18, 2024
Monday Nov 18, 2024
In this episode, we delve into the key aspects of motor insurance total loss claims.
Blandine Arzur-Kean, Managing Director, Grant Thornton is joined by colleague Philip Tregurtha, Director, Grant Thornton and Kate Pender, CEO, Fair4All Finance, to discuss:
- best practices for vehicle valuation and settlement processes
- fair and standardised processes for settling claims
- supporting vulnerable customers
- building trust with policy holders
- valuation challenges and claim frequencies associated with electric vehicles.