44.1K
Downloads
69
Episodes
Grant Thornton UK LLP’s Financial Services Risk and Regulation Unravelled podcast brings you conversations about the dynamic world of risk and regulation. We help our financial services clients understand new regulatory and risk developments, upcoming changes and talking points in the industry. Led by Grant Thornton’s Partner, David Morrey and Director, Irina Velkova alongside renowned experts as they share their insights each month.
Episodes
Monday Oct 28, 2024
Episode 65: Reflecting on one year of the Consumer Duty
Monday Oct 28, 2024
Monday Oct 28, 2024
It’s been over a year since the financial services industry began embedding the Consumer Duty for existing products. The FCA’s relentless focus on good consumer outcomes is reshaping the landscape.
In our latest podcast episode Blandine Arzur-Kean is joined by regulatory experts David Morrey, Peter Lovegrove, and Supriya Manchanda to discuss:
- the impact of the Consumer Duty
- challenges firms are facing around management information, data, outcomes testing, and ensuring good results for customers
- product governance and fair value assessments
- future of conduct regulation
- opportunities with AI
Do you need guidance on the Consumer Duty? You can get regular updates from our dedicated hub. Visit our Consumer Duty Hub here.